Support

Do you need support and assistance on topics related to bwHPC? Please submit your question to the bwHPC-SUPPORT PORTAL (TICKET SYSTEM). It is also possible for specific questions to be sent to topic-related expert units. Authentication is done using the federated identification management bwIDM/ Shibboleth.

Do you prefer having a contact on-site? We are happy to give you support and advice. We try to find a solution for you as quickly as possible.
Give us a call or send us an e-mail at:     kim-bw-projekt@uni-hohenheim.de

   is a free Research Software Engineering service for users of the bwHPC infrastructure in Baden-Württemberg.Research groups are supported in improving and accelerating existing code or making it executable on clusters/supercomputers.

If no code is available yet, the team helps with the development of prototypes.The service is offered for projects with a duration of a few weeks to a maximum of six months - if capacity is available - but also for smaller, specifically defined issues such as advice on parallelization or help with the build system.

More extensive projects can be implemented with third-party funding if necessary. The team is based at the Scientific Computing Center (SCC) of the KIT and the Scientific Software Center (SSC) of Heidelberg University. The service is funded by the state of Baden-Württemberg as part of the state strategy for HIgh Performance Computing.

Further information and a contact form can be found on our website: https://www.bwrse4hpc.de/