Request user certificate
FAQ
General
The user certificate has a validity/period of 730 days (2 years).
Outlook
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Thunderbird
Error message in Thunderbird: "Certificate management cannot find a valid certificate that can be used to digitally sign your messages with the address <vorname.nachname@uni-hohenheim.de>."
- Navigate to the "Account Settings" under the "Extras" menu.
- Select "End-to-end encryption" on the left.
- Click on the "Select" button under "Personal certificate for digital signature" and under "Personal certificate for encryption" and select the new valid certificate.
Error message in Thunderbird: "Sending the message failed: You have chosen to digitally sign this message, but the application could not find the signing certificate you specified in your account settings or the certificate has expired."
- Navigate to the "Account Settings" under the "Extras" menu.
- Select the "End-to-end encryption" on the left.
- Click on the button "Manage S/MIME certificates".
- Click on "Import" and select the new certificate.
- Click on "Empty" for "Personal certificate for digital signature" and for "Personal certificate for encryption".
- Click on the "Select" button under "Personal certificate for digital signature" and under "Personal certificate for encryption" and select the new valid certificate.
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