Problem: Access denied

You have downloaded the installation file, executed the .exe file as an administrator, and installed the new version of the AFS client. Then you added the AFS path as a drive. After re-starting your computer, you now receive this error message:


Please check the configuration of your AFS client. The following steps will help you solve the problem:

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  • After re-starting your computer the AFS client registration window opens.
  • Check whether your Hohenheim user name is entered. In the field “Realm,” UNI-HOHENHEIM.DE should be entered.
  • Now click in the lower right-hand corner on the field with the two arrows (>>).
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  • Choose the tab “Identity”. In the field “credentials,” AFS: Credential for cell uni-hohenheim.de should be entered.
  • If this is not the case, then change the parameters as described in the following steps.
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  • In the same window, click on the tab “AFS.”
  • In the field “Cell,” delete all entries: to do so, click on an entry and confirm the choice with “Delete.”
  • In the field “Cell,” then write uni-hohenheim.de and save the entry with a click on “add/update.”

  • Then you still need to change the AFS options in the control panel (Desktop - start icon - control panel).
  • In the control panel overview, first open “AFS Client Configuration.”
  • In the tab “General,” under “Cell Name,” the entry uni-hohenheim.de should be found.
  • If this is not the case, please enter uni-hohenheim.de in the field “Cell Name” and save it with “OK.”
  • Then click on the tab “AFS Cells.” Here, as well, only uni-hohenheim.de should be entered.
  • Delete additional entries by marking the entry and clicking on “remove.”
  • If the entry “uni-hohenheim.de” is not yet there, add it using the field “add.”
  • Make sure that uni-hohenheim.de is selected and then confirm with “OK.”
  • Then you can connect with the AFS client and add the AFS path as a drive.
  • Follow the steps in the section “Adding AFS paths as drives“ to do so.

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